Privacy Statement
This Privacy Policy explains how we collect, use, and protect your personal information when you register, play, or otherwise interact with Minebit Casino from Canada. We value your privacy and describe below the types of data we collect, how we use it, the safeguards we apply, and the choices you have about your information.
Types of data we collect
We collect data that helps us provide and secure your account, process transactions, and improve our services. This includes personal data, technical data, and transactional data. We collect data directly from you and from automated systems when you use our site.
Personal data
Personal data may include your name, date of birth, billing and contact addresses, email address, phone number, government ID for verification, and any documents you provide for identity confirmation. We use this information to create and maintain your account, to meet regulatory requirements, and to communicate with you about your account and activity.
Technical data
Technical data includes information collected automatically when you visit our site, such as your IP address, device type, browser type and version, operating system, screen resolution, and language settings. We also gather usage data, like pages visited, session duration, and error logs to help diagnose issues and improve performance.
Transactional data
Transactional data covers deposits, withdrawals, bet history, game play history, payment method details, wallet addresses where applicable, transaction timestamps, and any correspondence about transactions. This data is used to process payments, comply with anti-money-laundering rules, and resolve disputes.
How we use your information
We use collected information to operate your account, verify identity, process payments, prevent fraud, and meet legal obligations. We also use data to provide customer support, troubleshoot technical issues, send important account notices, and for internal analytics to improve the service. We do not sell personal data to third parties for marketing.
Data protection practices
We protect your information using industry-standard security measures, including encryption in transit, access controls, and secure storage. Access to personal data is limited to authorised staff and approved service providers who need the information to perform their duties. We regularly review our security practices to maintain appropriate protections.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, enable secure login, and analyse site usage. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality. We may also use third-party analytics tools to measure traffic and performance.
User rights
If you are a Canadian resident using our services, you have rights to access, correct, or delete your personal information, and to object to certain processing. You may also request a copy of the data we hold about you. To exercise these rights, contact our support team as described on your account page.
Access, correction, and deletion
We will respond to reasonable requests to access or correct personal data. Deletion requests may be subject to legal or regulatory retention requirements, or to the need to preserve records for fraud prevention and dispute resolution. We will explain any limitations that apply to your request.
Information sharing and third parties
We share personal data with third-party service providers who support our operations such as payment processors, identity verification firms, security and fraud prevention services, and analytics providers. We require these parties to handle data securely and only for the purposes we specify. We may also disclose information to comply with legal obligations or to protect our rights.
Privacy policy updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will provide notice through the site or via your registered contact details. Please review the policy periodically to stay informed about how we handle your information.